Last updated: 20 October 2026
1. Acceptance of Terms
By accessing or placing an order on this website, operated by Mad Bluezz Clothing ("we", "us", "our"), you agree to be bound by these Terms & Conditions, our Privacy Policy, and our Refund & Cancellation Policy. If you do not agree, please do not use this website.
2. Eligibility & Accounts
You must be at least 18 years old, or using the site under the supervision of a parent or guardian, to place an order. You are responsible for maintaining the confidentiality of your account password and for all activity under your account. An account is required to complete checkout so that we can associate your order history, invoices, and shipment tracking with you.
3. Products & Pricing
We make every effort to display product colours and details accurately; however, handwoven textiles can have natural variation, and screen colours may differ slightly from the physical product. Prices are listed in Indian Rupees (₹) and are inclusive of applicable GST where shown at checkout. We reserve the right to correct pricing errors and to limit order quantities.
4. Orders & Payment
An order is confirmed once payment is successfully processed (for online payments) or once placed (for Cash on Delivery, where offered). We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock unavailability, in which case any amount paid will be refunded in full.
Online payments are processed via Razorpay; we do not store your card, UPI, or netbanking credentials. Where Cash on Delivery is offered, payment is collected in cash by our courier partner at the time of delivery.
5. Shipping & Delivery
We ship across India via third-party courier partners. Estimated delivery timelines shown at checkout are indicative and not guaranteed; delays due to courier operations, weather, or circumstances beyond our control are not our liability. Risk of loss and title for products pass to you upon delivery to the courier's designated recipient.
6. Returns, Exchanges & Refunds
Please see our Refund & Cancellation Policy for full details on cancellations, returns, exchanges, and refund timelines.
7. Intellectual Property
All content on this site — including product photography, descriptions, logos, and design — is the property of Mad Bluezz Clothing or its licensors and may not be reproduced without written permission.
8. Limitation of Liability
To the maximum extent permitted by law, Mad Bluezz Clothing shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased through it, beyond the value of the order in question.
9. Governing Law & Jurisdiction
These terms are governed by the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Bengaluru, India.
10. Grievance Redressal
In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules,
2020, grievances may be addressed to:
Bhuvan G — contact@madbluezzclothing.com · 9731232707
11. Changes to These Terms
We may revise these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.